As our system can only update stock availability once a day it is possible for you to order a sale item which we are unable to supply due to heavy demand that day. If there are any problems we will notify you straight away.The company registration number is 4995297. VAT number is 834 2050 60. We have been trading since December 2003. Pricing & Supply All prices include VAT at 20%. The price you pay for your goods is the price advertised when you place your order.
If a product is shown on the web site but is not available or is incorrectly priced or otherwise incorrectly described, Bubbletubs Ltd shall not be obliged to sell you that product All orders for products are subject to availability and Bubbletubs reserves the right to refuse to supply to any individual or company for whatever reason. (Funds normally take 2-3 days to appear back into your account).
Our courier will only deliver on week-days and they are unable to leave parcels without a signature, unless you instruct them to do so via the check-out page. If you instruct us to request our courier to leave your goods without signature, the responsibility falls on you and we will not be held responsible for lost items. We will ask our courier to leave your goods in your preferred location but we cannot guarantee that they will always comply with our instructions. If they are not requested to leave the parcel without a signature and you are not at home when they attempt to deliver, our courier will leave a card and, deliver it to a neighbour or take it back to the depot for further instruction.
If you telephone the number on the card you can arrange for the parcel to be re-delivered on a different day or to collect the parcel from their local depot free of charge. You must obtain a proof of posting since we will need to see it if the goods do not arrive.
We will contact you within, at most, 5 days and give you a timescale for full resolution of your dispute. The personal details you supply to enable us to process and confirm your order are held on our secure site and we will not disclose any of your information to a third party. This will allow us to process and fulfill your orders and to notify you of your order status. When you place an order, our secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1984, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access.
This may include photocopies or scans of certain documents. This is a procedural arrangement designed to protect you and us from online fraud. It is not meant to cause offence so please be patient with us.
Website Images and our descriptive text are for guidance only. We are not responsible for misinterpretation of any product. Images and descriptive text is used to describe the product to the best of our abilities.
All text, design, format and images are the original property of Bubbletubs Limited. This will allow us to deal with your problem as quickly and efficiently as possible. Always state your ticket reference on the returning box.
Please then select the reason for the return. We are not liable for items returning back to us damaged. We often require photo evidence of damaged goods so we can claim on our courier, to make the process quicker you can upload any photos and describe the issue through the ticket system, provide photos before and after opening the packaging. This will enable us to escalate a claim with the relevant carriage company.
These terms do not affect your statutory rights as a consumer. For non-stock, special order items such as replacement custom made spa covers, spas, licensed spa parts and orders that are manufactured to order, you have the right to cancel within 48 hours of placing your order, an invoice is available to print off when you process your order. You must keep a copy of your notice of cancellation such as a certificate of posting. If we do not receive notice from you that you wish to cancel the order then you are contractually bound to accept the order and you cannot return the goods unless they are faulty.Do not return any goods to us unless you are asked to do so by us. We operate a "return to base policy". Clean and free of any debris. Once inspected and verified, we will either repair or replace goods at our discretion. This item is in the category "Garden & Patio\Swimming Pools, Saunas & Hot Tubs\Hot Tub Parts". The seller is "poolandspacentre" and is located in this country: GB. This item can be shipped to United Kingdom.